Can I receive a additional parts or fittings of the product?
IKEA does not sell hardware or parts for a fee. If you need, you can get extra parts from the store's exchange and return desk.
Apply for parts at the store
It can only be provided when we have spare parts/parts in the store.
Please prepare the product number and necessary part/part information, and if necessary, we can request a purchase history (order number or receipt).
We can provide you after checking whether you have it or not through the store exchange refund corner or the customer support center..
Apply for parts online
Please go to the bottom part application page, look at the application method, and apply for the part. If you prepare the corresponding part number in advance, you can apply quickly.
Parts application page
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