Why can't I buy a product online when there is stock in the store?
Normally the stock in the store is small, and the items available are for both in-store and online purchase. Please check stock availability on the web at the product page or visit us in store.
If you need more help on how to buy online, please contact our team of experts at the following link and we will help you.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
-
Can I make changes to my online order?
Partial changes to orders are not accepted.
Read more
-
I have a card, coupon, voucher or promotional code, how can I use it?
IKEA offers promotions, from time to time, for your online purchase.
Read more
-
Do I have to register to place an order?
No, you don't!
Read more
-
How can I order by phone?
Call us and we will help you with your purchase.
Read more
-
I have received an invoice but the details are wrong, what can I do?
If the invoice has any incorrect details please contact our billing team and we will make the change.
Read more
-
Why can't I choose my preferred delivery method?
The delivery methods we offer depend on the products you want to buy, the availability of stock in the area according to your postcode and the delivery time zone.
Read more