Why is my favourite product not available?
We constantly evaluate our products to maintain our inspiring range.
To ensure that we continue to satisfy our customers with inspiring products, we often re-evaluate some of them. In this process, we improve, redesign or discontinue to enhance your shopping experience.
We invite you to browse our wide range of products, we are sure you will find the one that best suits your needs and preferences.
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Was the article not helpful? Try one of the related articles below.
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Why is my preferred pick-up point unavailable?
Depending on stock levels, your preferred pick-up point could be unavailable at times. Please, check back the next day.
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Why are there sometimes no items available?
We try to maintain availability of items shown in the catalog, but due to popularity and supply issues, some products may not always be available.
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Why does the availability of products change during checkout?
Product availability depends on the location and delivery method chosen.
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Why can't I buy a product online when there is stock in the store?
Normally the stock in the store is small, and the items available are for both in-store and online purchase. Please check stock availability on the web at the product page or visit us in store.
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How can I know the stock of an item?
You can check the stock of the items on the product information page
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In which stores is the catalogue available?
We have stopped distributing the catalogue
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