I purchased an item from IKEA and it is no longer available on the website, can I return it?
Our IKEA return policy enables you to return a new and unopened discontinued article for refund as long as you are within 365 days of purchase, or 90 days for open products. Please bring the product with your purchase receipt to the store for further assistance.
For more information on our return policy, click here.
Conditions apply.
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Was the article not helpful? Try one of the related articles below.
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Can I return a product that I have already opened or assembled?
You can return your opened and assembled products to the store within 90 days of purchase with your purchase receipt. We can also help with collection from your home.
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If I return a product how is it refunded?
We will pay you back with the original payment method, or a refund card if you prefer with your receipt.
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Can I return my products to any IKEA store?
Yes, you can return your products to a store other than the one of the original purchase. To avoid long waiting times at the store, we encourage you to visit your local store's webpage before heading to the store.
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My order is incomplete, I'm missing items from my order, what should I do?
We sincerely apologize for any inconvenience you may have encountered, and rest assured that we will do our best to rectify the situation.
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Does the IKEA return policy start at the time of purchase or time of delivery?
This will depend on the kind order.
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I returned a product and received an IKEA refund card - for how long is the refund card valid?
The refund cards have no expiration date, and are valid in all IKEA stores and on our website.
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