I am obtaining an error stating “out of range” when placing a Click & Collect order, what do I do?
In event that you see the error “out of range” when placing a Click & Collect order, please ensure the product is buyable online. If an item is not buyable online, this means you can only purchase it by visiting your local store.
For more information please feel free to contact us via chat, or call us and one of our agents will be glad to help.
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In event that you see the error code 903 when placing a Click & Collect, we ask you kindly to try again a few minutes later.
Read moreWe kindly ask you to either pick up the item in store without using Click & Collect or try Click & Collect with another store. You may also purchase online for Home Delivery from one of our online distribution warehouses.
Read moreThere are a couple of reasons you might be having difficulty placing a Click & Collect order.
Read moreClick & Collect lets you order online and pick up your items from an IKEA store or designated Pick-up location. Add your items to your shopping bag, select Click & Collect at checkout, and choose your preferred collection point and available time slot. We’ll send you updates by email or SMS with your collection details. Please wait until you receive a notification that your order is ready before travelling to collect it.
Read moreYou can purchase items online and pick them up in store at your chosen scheduled time.
Read moreAs a courtesy, Click & Collect orders are held for an extra 24 hours after the end of your scheduled pick-up time.
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