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I received damaged items in my delivery. What should I do?

If you’ve received damaged items in your delivery, here’s a quick guide on what steps to take.

Step 1: Inspect the damage

  • Carefully inspect the item to determine the extent of the damage.

Step 2: Document the damage

  • Take clear photos of the damaged item(s) for documentation.

Step 3: Contact IKEA Customer Service

We apologize for any inconvenience you may have encountered with your delivery.

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