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My property was damaged during delivery. What can I do?

Unfortunately, accidents do happen. We apologize for any inconvenience this may have caused to you, and we will do our best to rectify the situation.

Kindly contact the delivery company to begin the damage claim process, as the dispute will need to be handled directly with them.
Exception: For Metro Supply Chain (MSCG) (formerly CDS), please contact IKEA via chat or by phone at 1-866-866-IKEA (4532).

If you are unsure which company delivered your order, please chat with us or give us a call at 1-866-866-IKEA (4532) and one of our co-workers will be glad to assist you.


 

 

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