Can I pay for my order when I pick it up in-store instead of online?
All online transactions require online payment first.
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You can purchase items online and pick them up in store at your chosen scheduled time.
Read moreAs a courtesy, Click & Collect orders are held for an extra 24 hours after the end of your scheduled pick-up time.
Read moreIf something is missing after delivery or pick up from IKEA Click & Collect or a pick-up point, make sure to first check if your order has been split into multiple deliveries, as the missing item might still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service either online or in-store.
Read moreOnce a Click & Collect order is placed and paid for, IKEA is unfortunately unable to make any changes, however other options are available.
Read moreWe offer many ways to shop at IKEA, including Pick-up locations across the country.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect. Home Delivery includes 'Doorstep' and 'In-Home' options. Parcel Delivery is ideal for smaller items through post, and Click & Collect allows you to pick up your order from an IKEA store or Pick-up location. Lastly, in certain areas we offer Curbside Delivery.
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