How will I know my order is ready for pick-up at the Pick-up location, and how long do I have to pick it up?
Customers who have purchased products for delivery to a Pick-up location will receive an email notifying them when their order is ready for pick-up.
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We offer many ways to shop at IKEA, including Pick-up locations across the country.
Read moreWhen a pickup order is ready to be collected, a pick-up confirmation will be sent.
Read moreIt is important that your purchase is picked up no later than 24 hours after your selected pick-up date. If you do not pick up your order within this time period, your purchase will be refunded. Please note that once a Click & Collect order has a set pick-up date, we unfortunately can not reschedule.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreYou can purchase items online and pick them up in store at your chosen scheduled time.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect. Home Delivery includes 'Doorstep' and 'In-Home' options. Parcel Delivery is ideal for smaller items through post, and Click & Collect allows you to pick up your order from an IKEA store or Pick-up location. Lastly, in certain areas we offer Curbside Delivery.
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