How do I update my order details?
To update your order details after you have placed your order, such as your name, contact details or address, please get in touch with us.
Contact us to update your order details. Changing order details can include updating your:
- Name
- Mobile
- Address
- Delivery instructions
- Alternate collector (Click and Collect)
Please note if you have a Parcel delivery, we aren't able to update your order details after it has been dispatched. To track your order, use the Track and Manage order tool. To update your details after dispatch, please manage your order at www.myteamge.com.
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Was the article not helpful? Try one of the related articles below.
You can reschedule or cancel your order on our website using the Track & Manage order tool. To update order details, please contact us.
Read moreIf your order has reached a certain order status, it may not allow you to make changes such as rescheduling, adding or removing items or changing order details.
Read moreAs an IKEA Family member, you can easily access your order online by going to your IKEA account. If you are not an IKEA member, go to the Track & Manage my order page to access your order.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'To the Door Delivery' option. Provide accurate delivery details and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone over 18 is present. If you notice any issues (such as missing or damaged items), inform the driver on site and contact IKEA customer support.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreTo use a Gift or Refund card as a payment option for your online order, select the 'Redeem a Gift card or Refund card' option in the checkout.
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