How do I place a delivery order?
You can shop online and order for your furniture to be delivered to your address. Shopping online is easy. Simply add the products you are after to your shopping bag, and begin checkout.
To shop for Home Delivery online, add the products you are after to your shopping bag. Once you are ready to checkout, click your shopping bag icon in the top right corner. Here you can add an assembly service if you wish (only applicable for delivery orders). Click "Continue to checkout".
Enter your postcode and select the "Delivery" option and this will show you when your order can be delivered. If the date presented doesn't work for you, you can click "Edit" to change the date. Dates are determined by the availability of the products from our warehouse and our truck service providers.
Select "Authority to leave" if you think you may not able to able be home at the time of the delivery (not available for apartments or units).
After this, you can proceed to enter your details and pay online. After your order is processed, you will receive and email confirmation. If you need to track, reschedule or cancel your order, simply login into your IKEA Family account to manage your order.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
To use this service, add smaller items to your cart, select the 'Parcel Delivery' option at checkout, and provide your delivery address and any special instructions. You'll receive a confirmation email with estimated delivery dates, and tracking information will be provided once the order is processed. On delivery day, ensure a safe place is available if you're not present and check for any issues immediately upon receiving your order. If you notice any problems (such as missing or damaged items), contact IKEA Customer Support.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'In The Home Delivery' option. Provide detailed delivery instructions, select your preferred delivery day, and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone over 18 is present. The driver will place items in your specified room. If you notice any problems (such as missing or damaged items), inform the driver on site and contact IKEA customer support.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'To the Door Delivery' option. Provide accurate delivery details and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone over 18 is present. If you notice any issues (such as missing or damaged items), inform the driver on site and contact IKEA customer support.
Read moreTo choose the best delivery option, consider the size and type of your order: Parcel Delivery for smaller items, and Home Delivery for larger or bulky items. If you prefer picking up your items, Click & Collect offers flexibility. For home deliveries, check available timeslots, lead times, and costs based on your postcode and order details.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect. Home Delivery includes 'To The Door' and 'In The Home' options. Parcel Delivery is ideal for smaller items through post and Click & Collect allows you to pick up your order from an IKEA store or Collection Point.
Read moreYou can purchase products for parcel delivery directly to your home. For larger items that aren't eligible for parcel delivery, we recommend arranging your own transportation.
Read more