When can I contact IKEA Customer Support?
We are available Monday to Sunday on chat from 7 AM to 9 PM and on phone from 9 AM to 7 PM for all your support needs.
For more information and the most up to date opening hours, see how to Contact Us.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Once you have made the appointment, our service partner will contact you about 24 hours before the agreed date for a more specific time frame of their arrival.
Read moreYou can reach out to IKEA Customer Service either through chat, phone, social media or by visiting an IKEA store.
Read moreWhen you scan your IKEA Family membership at the checkout you’ll receive free Oops-assurance*. Then, if something breaks during transport or while you assemble your IKEA furniture, we’ll exchange it for free.
Read moreThere are three ways you can shop as an IKEA for Business member.
Read moreYes you can! Have your list of items ready and get in touch with us over Live Chat or by calling us so we can place your order for you.
Read moreThere are several ways to locate your order number depending on how you made the purchase. It can be found on your email confirmation, order form or on an invoice.
Read more