What services does IKEA offer?
You can do everything yourself, but you don’t have to. We offer a range of services to make life a little easier for you.
Click and Collect
Starting from $5, this service allows for you to order your items online for you to collect in full directly at our hand out counter. Allow 1-3 days for your Click and Collect order to be ready. See more on Click and Collect.
Delivery
We offer Truck delivery to your home for large items, Parcel delivery for small items and Fast Delivery subject to availability, if you'd like your items sooner.
Assembly Service
Available in all states, book this service to arrange for one of our Assembly service providers to assembly your flatpack items in your home. Price is calculated at checkout or in-store depending on what items you have. See more on Assembly here.
Installation
Get matched with the best tradespeople to install your new IKEA Kitchen, Bathroom or Lighting with service of Hipages.
Finance Options
We offer interest free financing for long term interest free financing through HUMM and HUMM90. See our financing options here.
Planning and Consultation
We have planning and consultation services for almost every room or occasion! From kitchen planning to interior design, explore our Planning and Consultation page to find the appointment to suit your needs. Pricing will appear at each appointment type.
Buy Back Service
Looking to part with your old IKEA furniture? If it’s still in good condition, give it a second life and minimise the contribution to landfill. Use our Buy Back Tool to see if you item is eligible and to recieve an estimate on how much we can offer you for your item.
Rent a van
You can rent a car through GoGet - a membership based car sharing service that gives you all the benefits of a car. This service is unavailable at IKEA Adelaide and Perth. Sign up for GoGet here or in-store at the Home Delivery counter.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
-
How do Collection Points work?
Our Collection Points give you the convenience of collecting your IKEA order from a location near you, without having to visit in store.
Read more
-
Can I add items to my order after purchase?
Depending on the status of your order, we may be able to add more items.
Read more
-
Can I arrange for someone else to pick up my Click and Collect order?
Yes, it's easy to arrange for someone else to collect your order if you're unable to. All the collector needs is your order confirmation email and some form of identification.
Read more
-
Can I remove products from my order after purchase?
To remove items from your order, please contact us.
Read more
-
How do I cancel my Click and Collect order?
You can cancel your order through our Track and Manage order tool online. If you are experiencing issues, feel free to get in touch with us.
Read more
-
Can I return items?
At IKEA, it’s OK to change your mind - check out our generous 365-day return policy
Read more