Can you deliver my order into my apartment?
Our delivery service providers will deliver to your room of choice in your apartment up to the third floor if there are stairs, or any level if an elevator is available.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
IKEA offers Home Delivery, Parcel Delivery, and Click & Collect. Home Delivery includes 'To The Door' and 'In The Home' options. Parcel Delivery is ideal for smaller items through post and Click & Collect allows you to pick up your order from an IKEA store or Collection Point.
Read moreIf your order has reached a certain order status, it may not allow you to make changes such as rescheduling, adding or removing items or changing order details.
Read moreOur Parcel Delivery Service requires a physical street address. It is unable to deliver to PO Boxes.
Read moreTo exchange your items remotely, you can order again at IKEA.com.au and arrange for a collection of your items for a return by contacting us.
Read moreTo update your order details after you have placed your order, such as your name, contact details or address, please get in touch with us.
Read morePlease bring support with you to help load heavy goods into your car and make sure the car is to the appropriate size for the order.
Read more