Can I order delivery to a PO Box address?
Our Parcel Delivery Service requires a physical street address. It is unable to deliver to PO Boxes.
Unfortunately, our Parcel Delivery Service is unable to deliver to PO Boxes. You will need to provide a physical street address to receive Parcel Deliveries from IKEA.
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To ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the TSP. If your delivery is going to a higher floor than ground level (i.e. an apartment), sufficient access via stairs or an elevator is required. Deliveries are limited to up to the third level unless an elevator is available. While most IKEA products can be delivered, some fragile, oversized, or seasonal items may have restrictions.
Read moreYou can shop online and order for your furniture to be delivered to your address. Shopping online is easy. Simply add the products you are after to your shopping bag, and begin checkout.
Read moreDelivery price depends on your order value, location, and the type of delivery you choose. The exact price is calculated at checkout.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'To the Door Delivery' option. Provide accurate delivery details and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone over 18 is present. If you notice any issues (such as missing or damaged items), inform the driver on site and contact IKEA customer support.
Read moreIf your order has reached a certain order status, it may not allow you to make changes such as rescheduling, adding or removing items or changing order details.
Read moreTo choose the best delivery option, consider the size and type of your order: Parcel Delivery for smaller items, and Home Delivery for larger or bulky items. If you prefer picking up your items, Click & Collect offers flexibility. For home deliveries, check available timeslots, lead times, and costs based on your postcode and order details.
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