What is IKEA Returns policy for mattresses?
It is important to IKEA that you love your new mattress. If after a while you discover that your mattress is too firm, too soft or too something else, you can exchange it for another.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
At IKEA, it’s OK to change your mind - check out our generous 365-day return policy
Read moreFor any quality issues, IKEA mattresses come with a 10 year guarantee (IKEA guarantee does not extend to SULTAN bed bases or bed slats).
Read moreIf you find that your mattress is too firm, too soft, or simply not suitable for you, you can return it and exchange it for another.
Read moreNot quite what you expected? No worries! You have 365 days to return your purchase for a full refund, provided it’s in unused and resalable condition.
Read moreIf you would like to upgrade your mattress, all IKEA asks is that you pay the difference between the original purchase price and the price of the replacement chosen, subject to the mattress qualifying for a return under the mattress return policy.
Read moreYes, we accept returns on opened products.
Read more