When will I get my refund?
Refunds can take up to 7 business days from the date it was processed to appear in your account.
Want to know how your refund is going? It's easy! Just log in to your account, visit your profile, go to your Purchase History, and click "Cases".
Once we have processed your refund, it can take up to 7 business days for your bank to make available in your account from the date it was processed.
If you have returned an item or cancelled an order, we will refund the amount using the same payment method you used for the purchase. Refunds are processed as soon as we have received your items or confirm your order cancellation online.
If your refund has been processed and you still have not received it after 7 business days, please contact your bank in case it is being held in processing in their system. Otherwise, please Contact Us.
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