How does Click and Collect Near You work?
You can Click and Collect your IKEA order from a location that is closer to you without having to visit in store.
For Click and Collect Near You, make sure you collect you order within the allocated collection window as your order won't be held after this time. If you have missed your window, please contact us to reschedule.
How to Collect
- When you arrive at the address on your collection e-mail, a delivery person from one of our delivery service partners will be waiting to hand out your order.
- Please bring your proof of purchase and a valid government-issued ID with you.
- If required, please bring support with you to help load heavy goods into your car and make sure the car is to the appropriate size for the order.
- If you need a van, GoGet has a wide network and free membership for IKEA Family members, learn more here.
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Read moreWith Click & Collect, you place your order online and then pick up your items at an IKEA store or a designated Collection Point. Ideal if you’re flexible with self‑collection, want to avoid home delivery fees, or if you’d like to pick up your order at your convenience. This may be particularly useful if you are close to an IKEA store or if a secure delivery to your home is not feasible in your area.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreIf you're not located near an IKEA store, we can bring IKEA to you! We have External Pick-Up Points in Queensland, New South Wales, Victoria, Western Australia, and Tasmania.
Read moreOur order handout area is located after the checkouts near the Returns and Exchanges area and exit.
Read moreThese locations are not full IKEA stores and therefore unfortunately cannot process returns.
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