BILLY Bookcase, brown ash veneer

Most of our products are flat packed and designed in such a way that they can easily fit in your car. However, if you prefer to have your purchase delivered, we have a range of delivery options for you to choose from when shopping at IKEA.my or shopping at your nearest IKEA store.

Shopping at IKEA.my

If you’re placing an order online, we offer the following delivery options:

Parcel delivery service fee starting at RM25.
Truck delivery service fee starting at RM98.

To qualify for parcel delivery, the order must fulfill these criteria:
1) Total weight less than 24kg;
2) Longest side of an item should not exceed 1.6m.

Our products are specifically designed to be simple to assemble, so that our customers can easily do it themselves. But, getting us to put things together can be a real time-saver.

However, if you need a hand, we have a range of assembly options for you to chose from when shopping at IKEA.my or at your nearest IKEA store.

Shopping at IKEA.my

If you're placing an order online, we offer furniture assembly charged at 10% of the product price.

Sofas that requires only fixing of legs and/or covers have a RM9 service fee.

For items that require wall drilling, there is a service fee of RM4.50 per hole, paid to the service provider directly.

Booking

Products that require assembly will be flagged in the checkout process. You may select the products for which you wish to purchase the assembly service.

Do note that for kitchen and bathroom solutions, you will require our installation service instead. Visit your nearest IKEA store to speak with an IKEA co-worker for assistance.

If you’ve found out how you want your dream home, but need some help spreading the cost, we can offer you a range of finance options to help you make your ideas a reality.

Flexible finance

We have 0% interest payment options for purchases from as low as RM500. Exclusively for CIMB Bank, Citibank, RHB Bank, Maybank and Maybank American Express credit card holders.

How to arrange

Simply inform the payment counter if you would like to opt for our 0% Interest Installment Payment Plan (IPP) and charge the purchase to any of the above mentioned cards.

Terms and conditions apply.

It's OK to change your mind

So long as you retain your original receipt, you can return an unassembled item in its original packaging within 365 days for a full refund.

Do note that our return policy does not apply to cut fabric, plants, unwrapped bed linen, kitchen appliances, custom-made worktops or products damaged upon leaving the store.

If the return criteria are not fully met, we may refuse the return or offer an exchange or an IKEA Refund Card.

Love it or exchange it

When it comes to mattresses, we offer something special.

You may exchange your mattress once within 365 days if you don't love it, provided your merchandise is not found by IKEA to be dirty, marked, damaged or abused.

Select your local IKEA store to see the locations, opening hours, services, and more.


• IKEA Cheras

• IKEA Damansara

• IKEA Tebrau