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Delivery

Most of our products are flat-packed and designed in such a way that they can easily fit in your car. However, if you prefer to have your purchase delivered, we have a range of delivery options for you to choose from when shopping at IKEA.my or shopping at your nearest IKEA store.

If you’re placing an order online, we offer the following delivery options.


All IKEA stores are now open

We have updated our operation details in accordance to the Federal and State Government’s new standard operating procedure, check your local store page for operating hours and other information before you visit. All of our Restaurants will continue with food Takeaway and Delivery services. We hope to see you soon in our stores.

Read more about our Covid-19 measures

You may continue to shop online with our contactless delivery* and assembly services anytime from the comfort of your home.

*In line with government's directions, delivery and assembly services inbound to the areas that were officially declared as EMCO are currently suspended. For orders already placed, our service provider or contact centre will contact you to reschedule your delivery. Please be informed that we're not able to deliver to those that are currently affected or under quarantine due to Covid-19.


Shopping at IKEA.my

Enter your postal code to see available delivery methods and price.

Service fee for delivery in West Malaysia

Parcel delivery (Zone A, B, and C)
RM25

Delivery to metropolitan areas will take place within 3 working days and for non-metropolitan areas, delivery is within 6 working days.

*Order less than 24kg with maximum length per item less than 1.6 meter.

Truck delivery:
Zone A RM98
Zone B RM163
Zone C RM258

For Peninsular Malaysia, delivery typically takes place within 2-5 days from the date of order.

More delivery details:

  • Our Delivery services are available for West Malaysia, Penang and main island Langkawi. The smaller islands neighboring Langkawi are excluded for truck delivery.
  • All other islands and PO Box addresses we are unable to provide Truck & Parcel delivery.
  • Our Truck delivery fee will be calculated upon your postcode and our delivery zones. See all delivery zones and fees per location.

*For Truck Delivery, an additional flat rate of 98 RM will apply if there is no lift access/items can’t fit in the lift at the delivery address. This service is applicable up to the 5th floor only. Please pay the fee directly to the service provider.

Please note that during major holiday seasons*, please allow an extra 1-3 business days for processing time due to high peak of orders.
*Chinese New Year, Hari Raya Puasa, Deepavali, Christmas, etc.

Service fee for delivery in East Malaysia

For East Malaysia, there is a lead time of approximately 3-4 weeks before order is delivered.

Parcel delivery RM100
(including shipment)

*Order less than 24kg with maximum length per item less than 1.6 meter.

Truck delivery RM675
(including shipment,
only available in Kuching, Miri and Kota Kinabalu)

Click & Collect RM575

The Click & Collect includes shipment to East Malaysia, you can pick up your purchase from the nearest Click & Collect point:

  1. Kuching Click & Collect - Hexagon High Transport, 922, Jalan Demak Laut 3, Kuching, Sarawak
  2. Miri Click & Collect - Sino Eastern, Lot 1754, Jalan Bypass Eastwood Valley, East Wood Industrial Estate, Miri, Sarawak
  3. Kota Kinabalu Click & Collect - Fei Yang Logistics, Lot 71, 51/2 miles, Jalan Kilang, Sedoc Industrial Estate, Kollombong, Inanam, 88450, Sabah
  4. Other islands and PO Box addresses we are unable to provide Truck & Parcel delivery.

*For Truck Delivery, an additional flat rate of 98 RM will apply if there is no lift access/items can’t fit in the lift at the delivery address. This service is applicable up to the 5th floor only. Please pay the fee directly to the service provider.

Please note that during major holiday seasons*, please allow an extra 1-3 business days for processing time due to high peak of orders.
*Chinese New Year, Hari Raya Puasa, Deepavali, Christmas, etc.


Shopping at your nearest IKEA store

When visiting our stores, you have different options to have your purchase delivered to your home. And, we don’t just stop at your front door, we deliver all the way to your room of choice.

Picking with delivery – from RM98*

We offer a combined in-store picking and delivery service if you would prefer to sit back, relax and let us do the heavy lifting for you. Simply place your order with one of our co-workers in-store.

*Picking fee of RM23 is included in the price.

Delivery only – from RM75

If you are happy to pick your goods yourself we can still deliver for you.

Parcel Delivery – RM25

For online purchases of accessories and small items of furniture, the parcel delivery service is available.

More delivery details:

  • Our Delivery services are available for West Malaysia, Penang and main island Langkawi. The smaller islands neighboring Langkawi are excluded for truck delivery.
  • If you are shopping in-store, please speak with an IKEA co-worker at an information counter in the store.
  • All zone delivery details per IKEA store:

If you are shopping in-store, please speak with an IKEA co-worker at an information counter to book the service. Alternatively, you can also book for services at the delivery counter in the store.

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