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Customer Service

Whether you're looking for answers, want to solve a problem, or just want to let us know how we did, you'll find several ways to contact us right here. We'll help you resolve your issues quickly and easily, getting you back to more important things, like relaxing on your sofa.

Co-worker is attending to customer needs

How can we support you?

Contact us

Find out how best to contact us depending on your reason for wanting to get in touch. 

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FAQ

Our frequently asked questions (FAQ) section is the quickest and easiest way to find answers to your queries.


Ways to shop

Shop on IKEA.my

Browse and shop online anytime, anywhere – 24/7.

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Shop on shopping app

Download the app for a smoother, on-the-go shopping experience.

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Shop at IKEA

Visit us in-store to explore, touch, and bring your favourites home.

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Need some support when shopping for IKEA products? 

Buying guides

Our buying guides help you to plan, buy and build our most popular furniture systems.

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Guarantee

We are confident in the quality of our products, and many items are covered by guarantees of up to 25 years.

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Return policy

It's okay to change your mind.

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Extra help is available anytime you need it

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