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Is it possible to change the order details (delivery date, item) or cancel the order after the payment is completed?

You can change / cancellation order through Track & Manage my order page & Customer Support Center. See below for more information.

[Change Delivery Date]
• Furniture Delivery
If you want to change the delivery date of an online order, you can change it through the 'Track & Manage my order' function. Please enter the same account information used at the time of the order inquiry.
- The delivery date can be changed by transportation step and region.
- If you want to change the shipping address, please contact the IKEA Customer Support Center. However, the address cannot be changed after the product is shipped.
• Parcel Delivery
In the case of courier delivery, due to the nature of the transportation industry, it cannot be canceled or changed if the product leaves the store or the logistics warehouse.

 

[Change Product List]
If you want to change or cancel part of your order, please contact the IKEA Customer Support Center and we will help you revise your order.
However, please note that it is difficult to change the order when the product is ready.

 

[Order Cancellation]
You can apply for cancellation of the entire order directly from the 'Track & Manage my order' section on the IKEA website. If the cancellation process is difficult, please contact the IKEA Customer Support Center and the return fee may be charged depending on the delivery progress.

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