Can products from IKEA Korea be delivered to other countries?
Our service is only able to deliver items to Korea. We don't provide an international delivery service.
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I think the product I ordered is missing.
Kindly go over your list and open the boxes as several items might come in one box. If you still notice that you're missing an item please contact the IKEA Customer Support Center. We will be able to assist you.
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Can I receive my order even on Sunday and public holidays?
Delivery services are only available in certain areas on Sundays and public holidays. Please ask available dates to our staff at the delivery desk when you place an order. Alternatively, See below for more information.
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Why does the availability of the products change throughout checkout?
The availability of products depends on your selected location as well as preferred delivery method. If you can’t choose delivery it is either because items are not in stock, or because we do not have available delivery times.
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Is it possible to change the order details (delivery date, item) or cancel the order after the payment is completed?
You can change / cancellation order through Track & Manage my order page & Customer Support Center. See below for more information.
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Can I select the delivery date?
Delivery date may vary by region. Please check available delivery date for locations. See below for more information.
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Can I choose the delivery service provider?
Your products will be delivered by a service designated by IKEA, so it is difficult to choose the delivery service provider.
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