Where can I find my online order history?
See below for more information
You can find your order information at the Track & Manage my order page.
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I received a text message and an email (Temporary order confirmation) that my online order was automatically canceled
A text message and an email will be sent when the order is not properly ordered due to a system error. In this case, the payment amount will be automatically canceled, and card cancellation will take up to 7 days depending on the credit card company.
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What is the IKEA Shoppable app?
The IKEA Shoppable app is a new app that allows customers to search, shop and buy IKEA products easily on their mobile or tablet device. See below for more information.
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Can I use IKEA Family cards issued in foreign countries in our stores?
It is difficult to use IKEA Family cards issued in foreign countries in Korea.
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Will the receipt be reissued?
See below for more information.
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Why does the availability of the products change throughout checkout?
The availability of products depends on your selected location as well as preferred delivery method. If you can’t choose delivery it is either because items are not in stock, or because we do not have available delivery times.
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Are all IKEA products available for online purchase?
You can purchase furniture and home furnishing accessories, but not live plants and food products online. Please head to the IKEA store for products that are not available online.
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