I've acquired a lost item at the store, where should I register it?
Please forward it to the exchange and refund department or the nearest co-worker.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
-
Where is the smoking area?
See below for more information.
Read more
-
Please issue a quotation, a transaction statement, and a tax invoice.
IKEA does not issue a quotation, transaction statement, or tax invoice. Create a shopping list on the IKEA website, or request an order sheet with an our staff at the store. Please note that the product name, unit price, total price and VAT are included on the shopping list and order sheet.
Read more
-
What payment methods do you accept?
We have multiple payment options for in-store and online shopping. See below for moer information.
Read more
-
Can I pay by credit card with an interest-free service?
Cards benefits may vary depending on the store and the service period or card company. See below for more information.
Read more
-
Is there a nursing room and a microwave oven for heating baby food?
The IKEA restaurant has baby chairs, eco-friendly baby food, microwave ovens, healthy children's menus, play areas, and nursing rooms.
Read more
-
How long is the storage period for the lost item?
It will be stored for 30 days and handed over to the local police station. According to the local police station policy, belongings without grounds for finding customers may not be accepted, and these items may be discarded after 30 days of storage. Sensitive items such as credit cards can be discarded within 30 days.
Read more