Click & Collect - IKEA Badalona

The IKEA Badalona Click & Collect point is located in the building on the left, just before entering the main store's parking lot. Follow the Click & Collect signs and our team will show you where to pick up your order.

The Click & Collect point operates during the hours established for this service at IKEA Badalona. Before coming, we recommend always checking the updated store hours on the IKEA website and reviewing the time slot you selected in your order confirmation.

Yes, you can come by car without any problem. The Click & Collect point is designed to facilitate loading into your vehicle. You just need to follow the access signs and our team will hand over your order; if you need it, we will help you place the packages in the car. 

Yes, you can also come on foot. Once you arrive at the Click & Collect area, you just need to show your order confirmation and we will hand over your products. Please consider the size and weight of the items to ensure you can transport them comfortably.

To place a Click & Collect order at IKEA Badalona, follow these steps:

1. Go to the IKEA online store. 
2. Add your products to the cart. 
3. During the checkout process, select Click & Collect as the delivery method. 
4. Choose the IKEA Badalona store as your pickup point. 
5. Select your preferred pickup date and time slot. 
6. Complete the payment and await the confirmation email with your order details.  

To pick up your Click & Collect order at IKEA Badalona, you will need: 

• The order confirmation email (on your mobile is sufficient). 
• Your identification document (DNI, NIE, or passport) or that of the authorized person.

If you have authorized another person to pick it up, make sure they also have the order number and confirmation.

If you haven't received the confirmation email: 

1. Check your junk or spam folder.
2. Verify that the email address entered in your account or order is correct.
3. If you still can't find it, contact IKEA Customer Service or the IKEA Badalona store before coming, to confirm the status of your order.

You have a limited time to pick up your order within the selected time slot. We recommend arriving as soon as possible within that schedule. If you think you won't be able to come, contact Customer Service to inquire about the available options.

Depending on the status of your order, you might be able to modify the pickup date or time slot. Review your order confirmation and, if you need to change anything, contact IKEA Customer Service as soon as possible to see the alternatives.

Yes, purchases made with Click & Collect have the same return conditions as all other IKEA purchases. You can return items at IKEA following the current exchange and return policy, bringing:

• The product in good condition.
• The receipt or proof of purchase (including the online order).