Remote shopping
Need someone to place your order for you? Consider it done. Our specialists will help you place your order and answer all your questions, with the speed and convenience you deserve. All without leaving the house!

Shop over the phone
by calling +34 900 400 922. Our sales team will be happy to help and put together your order with you. Our customer service team is available from 8:00 to 22:00, Monday to Saturday (excluding bank holidays) and from 10:00 to 20:00 on Sundays and bank holidays.

Shop over chat
Hi, I'm BILLIE! I'm available 24/7 and I can help you make your purchase.

Shop over video call
Our experts are on hand to plan the various areas of your home, to work together with you on creating your dream room and to help you finalise your purchase.
Place your order over the phone in three simple steps:
- Choose what interests you: Select the products or services you want and call us on +34 900 400 922 (press option 2 and then 4) to speak directly to one of our specialists, who will advise you and answer all your questions.
- We'll find the best delivery option for you: no matter where you live, our advisors will check all delivery or collection options and offer the most convenient solution for you.
- Confirm and pay with complete peace of mind: we'll send you the order confirmation and a link to make the payment, either by email or text message. You can pay by card, PayPal, Bizum, Apple Pay, gift card, refund card, bank transfer, or you can even finance your purchase with the IKEA VISA card.

Reviews from real homes who have already shopped with the help of our specialists
"Very satisfied with the service I received over the phone. They helped me throughout the entire process including payment. Very professional service."
Carlos.

"A pleasant experience from the beginning, in the planning, payments, delivery solutions and installation. I highly recommend it. Best regards."
Sandra.

"I love the IKEA telephone service. They are always friendly and very quick to help me with my issues. I'm already in the habit of managing everything by phone... it provides me with more security for purchases and transactions."
Raquel.


Free room planning service
Need help organising and getting the most out of your home? Our experts will advise you free of charge to efficiently plan and lay out any room in your home. This service includes:
- Personalised advice
- Layout proposals and IKEA product selection
- Management and support throughout the entire buying process

Interior design service
Looking for a more visual and detailed proposal to revamp your home? Transform any room with the help of our Interior Designers. In a 90-minute personalised session, we'll offer you ideas tailored to your style, needs and budget. For just EUR 29/room, you'll receive:
- Layout plan proposal
- 3D images showing IKEA products
- Detailed quotation
- Practical and personalised tips

IKEA for Business
Grow your business with IKEA. By joining the IKEA Business Network, you gain access to an exclusive space with benefits designed especially for you and your business:
- Personalised services tailored to the needs of your business.
- Professional advice to make the best equipment decisions.
- Payment methods
- Exclusive home delivery rates
- Promotions and vouchers