Will you call me before delivering my order?
Our services are carried out in the time slot you have selected, you can check this time slot in your order
We want you to know the status of your order, so you will receive confirmation emails at each stage from preparation to delivery. The same day of delivery you will receive a notification informing you of the time slot, so we will be in contact with you and you will be able to see at all times where your order is.
Remember that you must remain at the place of delivery throughout the selected time slot, since it is not possible to know the exact time at which the delivery will take place.
Note: if you need to contact us by phone, chat or Social Networks, either to consult or to make a change to your order, we inform you that for data protection reasons, this can only be done by the owner.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
We will contact you on the day of service
Read moreCall us and we will help you with your purchase.
Read moreOf course! On our website you can check the updated information of your delivery.
Read moreAt IKEA we offer a variety of shipping services to your home and to available delivery points, all with different rates and delivery times to suit your needs.
Read moreIt is not possible to speak directly with the carrier.
Read moreDon't worry! We give you information about delivery times or cancellation.
Read more