The assembly/installation service is not completely finished, what can I do now?
We will explain what to do in each case, depending on whether your service provider is IKEA or TaskRabbit].
When a service with one of our service providers is not completed within the agreed timeframe, they contact us to report what has happened and we will contact you as soon as possible. Rest assured that our customer service team is actively following up on your case.
If you have contracted the service with TaskRabbit, they have their own customer service. We share the link so you can contact them directly by clicking here. (available in Spanish )
If you need further assistance in dealing with a damaged or faulty item, please contact our Customer Service team at the following link and we will be happy help you.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
IKEA to the rescue! If something has happened during the installation or assembly of your IKEA product, follow these steps.
Read moreThe items must be in their original packaging without tampering or opening them.
Read moreIf you have detected a quality problem with your appliance or it is not working as it should, you can contact the manufacturer directly if the product is still under warranty. If the appliance is an IKEA product, you can contact our Customer Service, either remotely or in-store.
Read moreThe Tasker that has been assigned to conduct your assembly service will reach out to you in a chat thread that you can reach in the Taskrabbit app or on their website, to discuss any details regarding your appointment. They will also send you a reminder 24 hours before your scheduled assembly service.
Read moreIf you need to reschedule or cancel your Taskrabbit assembly service, you can contact your assigned Tasker directly in the Taskrabbit chat.
Read moreWe are confident in the quality of our services
Read more