I purchased an appliance from IKEA and it is not functioning properly, what do I do?
In the event that an appliance is not functioning properly, there are several options available to you.
If you're having issues with your appliance, please ensure that your purchase is still under warranty. If it is in fact still under warranty, we kindly ask that you chat with us or call us at 1-866-866-4532, Monday to Sunday 9:00 a.m. to 9:00 p.m. (Eastern Standard Time).
Click here to get more information about our warranties.
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If you’ve noticed a quality issue with your household appliance or it’s not working as it should, you can report this directly to the manufacturer if the product is still within guarantee. If the appliance is an IKEA product, you can reach out to IKEA Customer Service either online or in-store.
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