Why does the availability of the products change during checkout?
The availability of products depends on your selected location as well as preferred delivery method. A product may be available at your selected location, but unavailable with a specific delivery method and vice versa.
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To use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'In-Home Delivery' option. Provide detailed delivery instructions, select your preferred delivery day, and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone over 18 is present. The driver will place items in your specified room. If you notice any problems (such as missing or damaged items), please contact IKEA customer support immediately.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreWe do our best to ensure that products are available for our customers. Stock information is a time-sensitive matter and stock levels at IKEA change rapidly given the high volume of customers that visit our stores.
Read moreIKEA Canada has many stores and distribution centers across the country. We may only know if something is in or out of stock for your location once you enter your postal code at check-out.
Read moreLike many retailers, we’re experiencing some challenges with our supply and are therefore having some availability issues. We update our stock availability as soon as a product is sold, so you can shop with confidence knowing you're as up-to-date as our IKEA co-workers.
Read moreThe IKEA Shoppable App offers a wide range of knowledge that can help improve the customer experience.
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