Why is my preferred Pick-up Location unavailable?
Depending on stock levels, your preferred Pick-up Location could be unavailable at times. We suggest you check back the following day as new delivery slots open on a daily basis.
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Click & Collect lets you order online and pick up your items from an IKEA store or designated Pick-up location. Add your items to your shopping bag, select Click & Collect at checkout, and choose your preferred collection point and available time slot. We’ll send you updates by email or SMS with your collection details. Please wait until you receive a notification that your order is ready before travelling to collect it.
Read moreIKEA Canada has many Pick-up Locations throughout the country.
Read moreThe availability of products depends on your selected location as well as preferred delivery method. A product may be available at your selected location, but unavailable with a specific delivery method and vice versa.
Read moreThe delivery methods we offer depend on the products you want to buy and the stock availability in your selected postal code area, for the allocated delivery time.
Read moreWhen a pickup order is ready to be collected, a pick-up confirmation will be sent.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'Doorstep Delivery' option. Provide accurate delivery details and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access to your doorstep. If you notice any issues (such as missing or damaged items), please contact IKEA customer support immediately.
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