How does IKEA support me with the different delivery options?
Enjoy convenient delivery options starting at just $9.99 for parcel delivery and $39 for truck delivery—exclusively for IKEA Family and IKEA Business Network members. With a minimum order of $40 (taxes excluded, delivery and other services), we’ll recommend the best delivery method for your purchase.
Save even more with our Click & Collect service! Order online or by phone and pick up your purchase at an IKEA store for just $5, or at a local pick-up point starting at $5. Discover all our shipping options and pricing today.
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IKEA uses several different methods for delivery.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect. Home Delivery includes 'Doorstep' and 'In-Home' options. Parcel Delivery is ideal for smaller items through post, and Click & Collect allows you to pick up your order from an IKEA store or Pick-up location. Lastly, in certain areas we offer Curbside Delivery.
Read moreTo choose the best delivery option, consider the size and type of your order: Parcel Delivery for smaller items, and Home Delivery for larger or bulky items. If you prefer picking up your items, Click & Collect offers flexibility. For home deliveries, check available timeslots, lead times, and costs based on your postcode and order details.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'Doorstep Delivery' option. Provide accurate delivery details and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access to your doorstep. If you notice any issues (such as missing or damaged items), please contact IKEA customer support immediately.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'In-Home Delivery' option. Provide detailed delivery instructions, select your preferred delivery day, and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone over 18 is present. The driver will place items in your specified room. If you notice any problems (such as missing or damaged items), please contact IKEA customer support immediately.
Read moreTo ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the TSP. If your delivery is going to a higher floor than ground level (i.e. an apartment), sufficient access via stairs or an elevator is required. Deliveries are limited to three flights of stairs unless an elevator is available. While most IKEA products can be delivered, some fragile, oversized, or seasonal items may have restrictions.
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