Skip to main content
TECHNICAL DIFFICULTIES: Our on-line storefront is currently unavailable, due to technical difficulties. As a result the checkout feature is not available at this time. We would ask you to please try again later. Thank you for understanding. We apologize for the inconvenience.
EN CAEnglish

I ordered replacement parts and they still haven't arrived. How can I track the order?

Depending on where the spare part is shipped from, it can take up to 5 business days for smaller spare parts, like screws and dowels, to be delivered. For larger spare parts like a table leg, it can take up to 3 weeks. If you've received a confirmation email, there may be a tracking link which will take you to the order status page.

Still haven't received your replacement parts? Let us help you track where they currently are by contacting us. Please have your order number close by; order numbers for replacement parts usually start with the letters A S.

What particular parts of our articles do you find unsatisfactory or unhelpful?

The text is confusing and hard to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.