What if I can’t fit my order into my vehicle when I come to pick it up at the IKEA Store?
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If something is missing after delivery or pick up from IKEA Click & Collect or a pick-up point, make sure to first check if your order has been split into multiple deliveries, as the missing item might still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service either online or in-store.
Read more"Delivery limited to large orders" means that items in your order may be too fragile for delivery, or available only for purchase in-store or via Click & Collect.
Read moreIKEA Canada has many Pick-up Locations throughout the country.
Read moreWe kindly ask you to either pick up the item in store without using Click & Collect or try Click & Collect with another store. You may also purchase online for Home Delivery from one of our online distribution warehouses.
Read moreYes, this may be possible as it depends on the size and condition of the product. As a disclaimer, IKEA may refuse a delivery service for this option as the product may not arrive in the same condition as when purchased.
Read more