What if I can’t fit my order into my vehicle when I come to pick it up at the IKEA Store?
Not a problem! We can help find a better option for you.
Most IKEA products are flat packed and designed for you to take them home easily. However, if your car isn't big enough, or you just don't want to take your purchases with you, we can set up home delivery when you purchase your items or when you come to pick up your order.
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"Delivery limited to large orders" means that items in your order may be too fragile for delivery, or available only for purchase in-store or via Click & Collect.
Read moreWith Click & Collect, you place your order online and then pick up your items at an IKEA store or a designated Pick-up location. This delivery option is ideal if you’re flexible with self‑collection, want to avoid home delivery fees, or if you’d like to pick up your order at your convenience. This may be particularly useful if you are close to an IKEA store or if a secure delivery to your home is not feasible in your area.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreIKEA Canada has many Pick-up Locations throughout the country.
Read moreIf something is missing after delivery or pick up from IKEA Click & Collect or a pick-up point, make sure to first check if your order has been split into multiple deliveries, as the missing item might still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service either online or in-store.
Read moreWhen a pickup order is ready to be collected, a pick-up confirmation will be sent.
Read more