How do I use my IKEA Gift or Refund card online?
Shopping online at IKEA is an easy and convenient experience, especially when using a Gift or Cashback Card.
To use an IKEA Gift or Refund card when making a purchase on IKEA.pt, follow these steps:
- Enter the products you wish to purchase in the shopping cart on IKEA.
- Select your desired delivery method and enter your personal details.
- During payment, choose 'Add an IKEA gift/refund card' and enter the PIN code on the card to complete the payment.
Remember that you can use more than one gift card for a purchase.
Don't worry if you don't use your entire balance at once, it will be updated within a few hours and can be used again, whether making an online purchase or visiting the store.
Read more about IKEA Gift cards.
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When you're ready to let someone enjoy your IKEA products, bring them back to an IKEA store, any time of the year. In return, you get an IKEA cashback card (store credit) to make your next purchase more affordable, while your used items find a new home.
Read moreStart by using the Buyback 'quotation tool' to check how much store credit you can receive for your used IKEA products. Take your assembled furniture to your nearest IKEA store within 30 days of the date you received the estimate. In the store, the condition of the products will be evaluated and you will be presented with a final value. You'll receive an IKEA cashback card to spend in-store or online.
Read moreThe original invoice or proof of purchase is required for returns, and refunds can be made to the original payment method or to a refund card.
Read moreTo collect points, redeem rewards, access exclusive member discounts and save your invoices digitally, simply use your IKEA Family card in-store or log in to your online account. If you are not identified as a member, membership benefits cannot be applied at that time or after the purchase is complete.
Read moreIf you have an IKEA product that has been recalled, stop using it immediately. Visit the nearest IKEA store or contact IKEA Customer Support to return it and receive a full refund.
Read moreIf your IKEA product breaks during transport or assembly, and you used your IKEA Family card at the time of purchase, you can activate the transport and assembly guarantee and request a free replacement of the product. If you did not use your IKEA Family card, this protection does not apply. However, you can still contact IKEA to find out about available paid replacement or repair options.
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