Welcome to IKEA Family

Four young people about to share a meal during a sunny day.

Let's get together.

At IKEA Family we believe everything is better when we’re together. Be it a storage workshop ora simple cup of (free) coffee. That’s why we say IKEA Family is for everyone: for those who love to move the furniture around, those who have just moved in - and everyone else in between.


IKEA Family Offers

There’s a world of offers and special prices waiting for you at your IKEA store. Great deals at small prices - because we do everything for family.

A close-up of a woman holding a glass while making a refreshing beverage containing mint.
A close up of a carafe on a table containing slices of lemon and mint.

Exclusive offers

There’s always something more for IKEA Family members. See all the offers we have in store for you.

A close up of a man sitting down by a table while holding a large glass table lamp.

The best for last

And because we do everything for Family, here’s what we’ll do: more discounts, surprises and inspiration. Everyday — for every member.


Let’s get together. And bring your ideas. To life.


Events

Three IKEA Family members engaging and being creative at a store workshop event.

IKEA Family members always have a bit more. In store. So don’t miss any bit. Of it.

Escola da Casa

Escola da Casa

Where there is Family, there is inspiration, ideas and trends.


Frequently asked questions

You can join the IKEA Family loyalty programme at ikea.pt\/family or at one of the IKEA Family kiosks in our stores in Portugal. Membership is free and you can start using your card and take advantage of its offers the same day.

Anybody aged over 18 and living in Portugal is eligible for the IKEA Family card. The card is free, personal and non-transferable.

No, the card doesn't accumulate points or cash from the purchases you make. The card will allow you to take immediate advantage of several benefits, such as exclusive discounts and promotions, complimentary tea, coffee or decaf every day, hobbies, free workshops and lots and lots of inspiration.

Your digital card is at the end of all IKEA Family newsletters. You can also ask for a duplicate to be sent to your email or mobile phone at one of the IKEA Family kiosks in our stores. And you can view it in your personal area when you sign in to your IKEA Family account here.

You can update all your information, such as name, address, contact details and communication preferences by signing in to your IKEA Family account at ikea.pt/family. Alternatively, contact us at 800 20 30 20 (free call).

You can cancel your account by signing in to your IKEA Family account at ikea.pt/family and choosing to cancel your IKEA FAMILY membership at the end of the page. Alternatively, contact us at 800 20 30 20 (free call) or by email privacidade@ikea.com and telling us that you wish to cancel it.

The advantage of the delivery and assembly guarantee is that it ensures that if anything goes wrong during transport and assembly and the product is damaged, you have 14 days to go to an IKEA store in Portugal and exchange it for an identical product, provided you presented your IKEA Family card when you made your purchase. If we are out of stock, we'll refund your money in an IKEA refund card.

The card is valid for an indefinite period. Therefore, IKEA reserves the right to withdraw all or some of the offers associated with its use at any time and without prior notice.

Your personal data will be used by IKEA PORTUGAL – MÓVEIS E DECORAÇÃO, LDA. under the IKEA Family programme and in order to ensure compliance with the requirements of these General Conditions. From time to time, IKEA may send information on promotional campaigns and others selected for you based on your customer profile, if you give us your express permission to do this. Please see our Privacy Policy at ikea.pt/privacidade for more information on how your personal data is handled.