Welcome to IKEA Family
Let's get together.
At IKEA Family we believe everything is better when we’re together. Be it a storage workshop ora simple cup of (free) coffee. That’s why we say IKEA Family is for everyone: for those who love to move the furniture around, those who have just moved in - and everyone else in between.
IKEA Family Offers
There’s a world of offers and special prices waiting for you at your IKEA store. Great deals at small prices - because we do everything for family.
Frequently asked questions
You can join the IKEA Family loyalty programme at ikea.pt/family or at one of the IKEA Family kiosks in our stores in Portugal. Membership is free and you can start using your card and take advantage of its offers the same day.
Anybody aged over 18 and living in Portugal is eligible for the IKEA Family card. The card is free, personal and non-transferable.
No, the card doesn't accumulate points or cash from the purchases you make. The card will allow you to take immediate advantage of several benefits, such as exclusive discounts and promotions, complimentary tea, coffee or decaf every day, hobbies, free workshops and lots and lots of inspiration.
Your digital card is at the end of all IKEA Family newsletters. You can also ask for a duplicate to be sent to your email or mobile phone at one of the IKEA Family kiosks in our stores. And you can view it in your personal area when you sign in to your IKEA Family account here.
You can update all your information, such as name, address, contact details and communication preferences by signing in to your IKEA Family account at ikea.pt/family. Alternatively, contact us at +351 21 989 99 45.
You can cancel your account by signing in to your IKEA Family account at ikea.pt/family and choosing to cancel your IKEA FAMILY membership at the end of the page. Alternatively, contact us at +351 21 989 99 45 or by email firstname.lastname@example.org and telling us that you wish to cancel it.
The advantage of the delivery and assembly guarantee is that it ensures that if anything goes wrong during transport and assembly and the product is damaged, you have 14 days to go to an IKEA store in Portugal and exchange it for an identical product, provided you presented your IKEA Family card when you made your purchase. If we are out of stock, we'll refund your money in an IKEA refund card.
The card is valid for an indefinite period. Therefore, IKEA reserves the right to withdraw all or some of the offers associated with its use at any time and without prior notice.