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Delivery Service

Due to the current situation, we’ve made some changes to our delivery process. As a preventive measure and when required by customers, deliveries can be left outside the customer's door and will not require a signature. Customers still require to be present to accept the delivery.


Delivery via CTT

We will deliver via CTT on a date of your choice and on a selection of items.*
Deliveries from Monday to Friday from 9:00 to 19:00.

*Due to the present situation, we made some changes to our order delivery process via CTT. Confirm delivery via CTT at checkout.

Portugal mainland

7€ For orders up to 5kg ​​
12€ For orders between 5kg and 25kg


Islands

20€ For orders up to 5kg ​​
35€ For orders between 5kg and 25kg

* Prices for deliveries via CTT in a selection of articles.


Delivery via carrier

You can receive your IKEA order at home, on the day and time frame chosen. There are no weight restrictions to your delivery order and the cost varies depending only on the zone to which your postal code belongs, not the order value. You can choose from various delivery options that best suit your needs.

We’ve introduced a brand-new delivery option called ‘Curbside delivery’ at a lower price from our standard delivery option to the room of your choice. The curb side option means our delivery professionals will deliver your products, maximum weight up to 100kg, outside your home or apartment block.

This service is available everyday except for the areas covered by the IKEA Loulé store which only works from monday to saturday.

Assembly service not applicable with Curbside delivery option or Premium delivery option.

Portugal map is represented in three shades of blue and IKEA stores flagged with dots in red.

How to read the map:

Your Postcode: 0000-xxx
Just consider the first 4 digits to find out what´s your zone.
0000-0000 - If your digits are within those they're included.

Zone 1

North: 4000 - 4405 | 4420 - 4435 | 4445 - 4495 | 4745 | 4785 | 4824 – 4825 | 4700 - 4730 | 4750 - 4775 | 4800 - 4814 | 4830 – 4839

Center: 1000 - 1998 | 2600 - 2626 | 2635 - 2864 | 2870 - 2890

South: 8000 - 8365 | 8400 - 8501 | 8600 - 8601 | 8700

Zone 2

North: 3700 - 3701 | 3880 - 3885 | 4409 - 4415 | 4440 | 4500 - 4535 | 4570 | 4580 - 4599 | 4620 | 4700 - 4719 | 4740 | 4750 - 4780 | 4795 - 4815 | 4835 | 4904 - 4905 | 4935 | 4000 - 4099 | 4200 - 4249 | 4300 - 4369 | 4425 4435 | 4445 | 4460 - 4495 | 4570 | 4580 | 4590 - 4599 | 4610 - 4620 | 4650 | 4740 - 4745 | 4780 - 4795 | 4815 - 4825 | 4840 - 4850 | 4905 | 4935 - 4940 | 4970 - 4990

Center: 2050 - 2070 | 2120 - 2135 | 2530 - 2594 | 2630 - 2634 | 2865 | 2900 – 2985

South: 8375 | 8550 | 8650 - 8670 | 8800 - 8970

Zone 3

Other Mainland Portugal postcodes.

Zone 1

  • Curbside delivery - 19€*
  • Standard Delivery - 39€

*Price valid as long as IKEA physical stores remain closed and Click & Collect Service suspended, following the communication from the Portuguese Government.
Maximum weight per order up to 100kg.


Zone 2

  • Curbside delivery - 29€*
  • Standard Delivery - 69€

*Price valid as long as IKEA physical stores remain closed and Click & Collect Service suspended, following the communication from the Portuguese Government.
Maximum weight per order up to 100kg.


Zone 3

  • Standard Delivery - 99€

Up to 500€

  • São Miguel/ Funchal/ Graciosa/ São Jorge/ Terceira/ Faial/ Pico - 80€
  • Santa Maria/ Flores/ Porto Santo/ Corvo - 100€

From 500,01€ to 1500€

  • São Miguel/ Funchal/ Graciosa/ São Jorge/ Terceira/ Faial/ Pico - 120€
  • Santa Maria/ Flores/ Porto Santo/ Corvo - 150€

From 1500,01€ to 3000€

  • São Miguel/ Funchal/ Graciosa/ São Jorge/ Terceira/ Faial/ Pico - 180€
  • Santa Maria/ Flores/ Porto Santo/ Corvo - 225€

From 3000€

  • São Miguel/ Funchal/ Graciosa/ São Jorge/ Terceira/ Faial/ Pico - 10%
  • Santa Maria/ Flores/ Porto Santo/ Corvo - 14%

Removal and recycling

We are happy to take your existing mattress or sofa away for you, when we deliver your new purchase. With our Removal and recycling service we can take care of your old furniture by disposing of it in a sustainable and environmentally friendly way. This service has to be booked in combination with our delivery service.


Booking

For booking or more information, feel free to contact us.

The rates for our Removal and recycling service are:

Mattresses: 15€ /unit
Sofas: 25€ /unit
Furniture: 25€ /unit

Safety measures

The safety of our co-workers, partners and customers is our top priority. Therefore, we are adopting the necessary preventive measures, in order to maintain a safe environment for all, within our assembly service. We appreciate your understanding.

  • Mandatory use of masks and/or visor by both customers and our Installation or Assembly teams;
  • Social distancing (minimum 2 meters);
  • Preferably, it would be appreciated if the teams can carry out the services in an isolated area;
  • Removal of any obstacles in the areas for Installation or Assembly;
  • Services should be performed avoiding any contact with other objects;
  • Ventilation and disinfection of the area chosen to execute the service;
  • No signature will be required on completion of the service, instead photographs of the assembled/installed products will be captured, for which we will need your consent;
  • Prior packaging by the customer of any product that needs to be collected and returned to IKEA.

For more information, feel free to contact us.