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COVID-19 updates and safety measures


Our Covid-19 safety guidelines and protocols:

  • Wearing a face mask in indoor and outdoor settings is now voluntary. 
  • At IKEA, we respect your personal preference and leave it up to you to decide whether you want to continue wearing a face mask within our company premises. We, however, strongly encourage the following to continue to wear your face masks for your own protection:
    • Pregnant;
    • Immunocompromised;
    • Unvaccinated/Partially vaccinated;
    • Co-workers who are experiencing coughs or colds regardless of cause (allergies, etc.)
  • Showroom browsing level 4: 9:30 am – 10:00 pm

    Market hall level 3: 10:00 am – 10:00 pm

    Swedish Restaurant level 4: 9:30am – 9pm

    Swedish Bistro level 3: 10am – 10pm

    Swedish Food Market level 3: 10am – 10pm

    Swedish Café level 3: 10am – 9:30pm

    Swedish Bistro level 2: 9:30am – 9:30pm


Let’s Take Care

Together, we create a place where everyone feels comfortable working and shopping.

Safety seal certification

IKEA Pasay store is compliant with the minimum public health standards set by the government.

Social distancing

We’re keeping 1.0 m distance between customers & co-workers (with floor markings to assist), plus limiting customers per lift. 

Increased cleaning and sanitizing

We’ve increased our cleaning procedures, particularly in high traffic and touch areas, and provide hand sanitizer in-store. 

Closure of Småland

Ensuring the well-being of our youngest visitors.


We're all in the same boat

The global transport crisis has led to availability issues in our store.

The COVID-19 outbreak disrupted the global movement of supply and goods for many businesses, including IKEA Philippines. There is global shortage of shipping containers, congested seaports, capacity constraints on vessels, and even lockdown in certain markets, to name a few challenges. ​Even though we always had the majority of articles in stock, we are now very happy to share that our stock availability is improving even more day by day.

We encourage you to come back and visit IKEA.ph where you can look for your favorites and check stock availability online. We share your frustration when the items you want are not readily available and we assure you we are doing everything we possibly can to continue to improve the situation.

As always, we thank you for your continued support and understanding during these extraordinary times.


Other ways to shop

It’s easy to browse and shop online using either online home delivery service or contactless payment options. ​If you need additional help to make your interior dreams become a reality, explore our online planning services.

Home delivery

Because sometimes your ideas are bigger than your car

Find out more

Click & collect

Simply shop online, then collect from collection point

Find out more

Online planning service

Planning for PAX wardrobe, BESTÅ storage and more

Find out more

Finance options

Contactless payment options available

Find out more

Find out more about our approach to COVID-19: