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Guarantees

We are confident in the quality of our products and many items are covered by guarantees. Below you will find a list of all our guarantees.

Good to know:

Our guarantees start on the day of purchase. When making a claim you will need the original purchase receipt as proof of purchase.


Living room

We offer you a 10-year guarantee against defects in materials and workmanship that covers frames and cushions of our sofas – and for some products, this involves a 25-year guarantee. This guarantee is subject to the terms and conditions stated in the below booklet.


Kitchen

We offer you a free 25-year guarantee that covers defects in the material and workmanship on the METOD kitchen system. All kitchen mixer taps have a free 10-year guarantee and KNOXHULT and SUNNERSTA kitchens have a 2-year guarantee. This guarantee is valid for domestic purchases only and is subject to the terms and conditions stated in the below booklet.


Cooking

We guarantee that SENSUELL cookware, as well as VARDAGEN carbon steel and cast iron cookware, will last for 25 years of normal domestic use, provided that the care instructions are followed. We also guarantee the function of VARDAGEN enameled steel cookware for 5 years.

IKEA 365+ cookware without a non-stick coating lasts for 15 years while IKEA 365+ cookware with non-stick coating lasts for 5 years, all with proper care and use. Meanwhile, IKEA 365+ knives will keep their function for 15 years with proper care and use.

These guarantees of function, materials, and workmanship are subject to the terms and conditions stated in the below booklets.


Storage

We offer you a 10-year guarantee that covers defects in materials, workmanship, and function on all the main parts of the BROR storage system. That excludes the BROR trolley, workbench, shelf divider, add-on shelf, and tool holder. This guarantee is subject to the terms and conditions stated in the below booklet.


Bedroom

We offer you a 10-year guarantee that covers mattresses and bed bases marked with the logo above against defects in materials and workmanship. This does not apply to all mattress pads, BEITO mattresses, sofa bed mattresses, and children's mattresses. We also offer you a 10-year guarantee that covers PAX/KOMPLEMENT wardrobes and interior organizers marked with the logo, against defects in materials and workmanship.

This guarantee is subject to the terms and conditions stated in the below booklets.


Bathroom

We offer you a 10-year guarantee that covers defects in the material and workmanship on the GODMORGON bathroom series, all wash-basins, mixer taps, and shower mixers. All shower accessories such as riser rails, head and hand showers, shower hoses, and hand shower parking bracket have a 3-year guarantee. This guarantee is subject to the terms and conditions stated in the below booklet.


Workspace and office furniture

We are able to offer a 10-year guarantee against defects in materials, workmanship, and function on all main parts in the BEKANT series, IDÅSEN series, GALANT storage system, THYGE desk, RODULF desk, TOMMARYD table, TROTTEN series, and HÄLLAN cabinets.

Work chairs MARKUS, LÅNGFJÄLL, HATTEFJÄLL, ALEFJÄLL, JÄRVFJÄLLET, TROLLBERGET, FLINTAN, and FJÄLLBERGET all have a 10-year guarantee against defects in materials and workmanship in the moving parts and frame.

Finally, FYRTUR & KADRILJ motorized roller blinds get a 5-year guarantee.

These guarantees are subject to the terms and conditions stated in the below booklets.


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