Can I register IKEA Family multiple times?
You can register through non registerd email accounts freely, and only 1 Family card number will be registered per 1 accounts.
Duplicate subscription to IKEA Family is not possible with information such as email and mobile phone numbers that have already been registered.
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When can I connect to customer center co-workers via chat?
We operate chat service everyday(* do not open on the Lunar New Year's day and Chuseok.)
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Can I add more information? I'm a member of IKEA Family.
You can modify your personal information on IKEA website after log in.
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Do I need to have a public key certificate to make payments?
When you pay more than a certain amount, an authorized key certificate may be required, but in general, if you pay through a payment method provided by a card company (App card, ISP payment app, etc.), an authorized key certificate is not required.
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Contact Us
Please move to Contact us page and check more information.
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My IKEA website account is locked
If you enter your password incorrectly several times when you log in to the IKEA website, an 'Unlock access' email will be sent to your email registered on the IKEA website. Select 'Restrict access' in the email to unlock your account and log in to the IKEA website again.
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Can I use credit card installments when purchasing online?
You can use credit card installments when purchasing online. However, installments are not available for credit cards issued overseas. Please See below for more information.
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