IKEA London - Plan and order point
Our Plan and order points are specialized IKEA service locations where you can work one‑on‑one with a planning specialist to design and order products for more complex home projects—such as kitchens, wardrobe systems, or any room in your home. We can also help you with everything for your business from furnishing advice and orders, to product delivery and assembly. Plan and order points are focused on personalized planning rather than a full-store shopping experience.
- Personal planning appointments for kitchens, wardrobes, room projects, your business and home office
- Ordering IKEA products with support from a planning specialist
- Financial services
- Home delivery of ordered items
- Order collection at a Pick-up location close to you

Attention customers
Orders are placed at the IKEA London Plan and order point. For delivery or pick-up for your order you have 2 options:
Orders can be placed for delivery to your home or to a more affordable Pick-up location.
The London Pick-up location is operated by a third-party operator called Metro Supply Chain. They are located at 1095 Wilton Grove Rd, London, ON N6N 1C9. Click the link below to learn more about the London Pick-up location.
Returns cannot be processed at the IKEA London Pick-up location. If you wish to return or exchange your purchase, you can visit your nearest IKEA store or contact us by chat or phone at 1-866-866-IKEA (4532) to explore possible options.
Address
IKEA London - Plan and order point
3120 Wonderland Rd. South
London
N6L 1A6
Regular hours
- Monday - Friday
- 10:00 a.m. - 8:00 p.m.
- Saturday - Sunday
- 10:00 a.m. - 5:00 p.m.
Closed
2026-04-03 Good Friday
2026-04-05 Easter Sunday
Holiday hours
2026-04-06 10:00 a.m. - 8:00 p.m. Easter Monday
Schedule a planning appointment
Prepare for your visit
FAQ
PayPlan by RBC™
You can spread the cost of larger purchases over time with a PayPlan by RBC installment loan. Shop with confidence and manage your budget.
- Quick and easy application process
- No hidden fees or early repayment penalty
- When shopping in-store, simply look for the PayPlan by RBC QR code and scan it to get started
- When shopping online, choose PayPlan by RBC financing as your payment option at checkout
PayPlan by RBC installment loans are provided by RBC Ampli Inc., a wholly-owned subsidiary of Royal Bank of Canada.






