Can I get my Click & Collect order delivered to my home address if the item(s) do not fit in my car?
Speak with a co-worker to see if home delivery is available.
If you are unable to transport your Click & Collect order yourself, please speak with a store co-worker at the delivery counter to see if the delivery service from the store is available to your address. If it is not, they will explore different options with you to make sure you get the products you want and love!
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With Click & Collect, you place your order online and then pick up your items at an IKEA store or a designated Pick-up location. This delivery option is ideal if you’re flexible with self‑collection, want to avoid home delivery fees, or if you’d like to pick up your order at your convenience. This may be particularly useful if you are close to an IKEA store or if a secure delivery to your home is not feasible in your area.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect. Home Delivery includes 'Doorstep' and 'In-Home' options. Parcel Delivery is ideal for smaller items through post, and Click & Collect allows you to pick up your order from an IKEA store or Pick-up location. Lastly, in certain areas we offer Curbside Delivery.
Read moreTo make sure larger deliveries are comfortably delivered to your door, we provide delivery service by truck. If you are buying online, you'll get options during check-out. If you visit a store, please go to the customer service area.
Read more"Delivery limited to large orders" means that items in your order may be too fragile for delivery, or available only for purchase in-store or via Click & Collect.
Read moreIf something is missing after delivery or pick up from IKEA Click & Collect or a pick-up point, make sure to first check if your order has been split into multiple deliveries, as the missing item might still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service either online or in-store.
Read moreYou will see signs at the store's entrance indicating where to pick up your Click & Collect order.
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