Can I receive parts for an item I purchased from IKEA in another country?
Yes, however, spare parts for items purchased abroad may be limited.
If the part that is needed has a 6 digit part number, please click here to have them sent out for free within 10 business days.
If the part that is needed does not have a 6-digit code, please visit the recovery department at your local IKEA store to see if a spare part is available. However, if the part is not available in the recovery room, then a part will not be provided.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing and hard to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing and hard to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
All IKEA products available in a particular country can only be purchased in that country.
Read moreHas your warranty period expired, and you still need parts?
Read moreSpare parts for appliances are available to order through Encompass.
Read moreIf you've received a product or package that has missing parts, you will be able to either order these parts online, pick up the missing part(s) at an IKEA store or arrange delivery through IKEA Customer Services depending on the part that you’re missing.
Read moreYou can order small spare parts using the Order spare parts tool, Purchases page in your IKEA Family account or at Customer Service desks in IKEA stores.
Read moreIf you receive a product you did not order, first check whether it's an extra item or if something from your original order is also missing. If items are missing, contact IKEA Customer Service in-store or online, and a co-worker will assist you with returning the incorrect items and getting the missing ones. If you've received extra items, verify on the purchase invoice whether you've been charged, then contact IKEA Customer Service for guidance on how to proceed.
Read more