What happens if my order is cancelled and has a reward from IKEA family applied?
In this situation a new reward of the same type will be generated for you to enjoy in your next purchase.
In this situation a new reward, of the same type, will be generated for you to enjoy in your next purchase. If you collect points on a purchase, but then return the purchased item(s) for a refund, we will deduct the corresponding number of points from your points balance.
We know plans can change, but depending on the order details, we might be unable to make changes. For cancellations, please click here to access your IKEA account.
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The corresponding number of points will be deducted automatically, within 24 to 48 hours, and the reward will be lost.
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Read moreTo use your reward, in the store, you will need to show the QR code or share the 16 digit code with a co-worker.
Read moreThe corresponding number of points will be deducted automatically from your profile within 24-48 hours and any rewards used will have been forfeited.
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