What should I do if I can't log into my IKEA Family account?
If you have forgotten your password, you can login with a one-time code or reset your password.
Have you forgotten your password? No problem! On the login screen, click on 'login with a one-time code' or 'Forgot your password?', and an email will be sent to you with instructions on how to change your password. If you have not received these instructions, double-check that the email address is correct and that it's not located in your junk folder.
If you can't access your email or still need assistance, explore ways to contact us and we will be happy to help you!
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To edit or cancel your IKEA Family account, please visit your profile.
Read moreYou can change personal details such as name, address, contact information and marketing preferences by clicking on 'Manage my account' when you have logged into your IKEA Family account.
Read moreTo update or delete your account, simply log into your IKEA Family profile (IKEA.ca/Family) on the website and go to the "Manage Account" section.
Read moreIt is no longer possible to obtain a physical IKEA Family card, as the program transitioned to a fully digital experience.
Read moreMerging or combining two IKEA Family accounts or transferring data/purchase history to another profile is unfortunately not possible.
Read moreTo update the preferred language in your IKEA Family account profile, log into your account and navigate to Preferences in Account Settings. There, you can select your preferred language.
Read more