I lost my IKEA Family Card/want a physical card, what can I do?
It is no longer possible to obtain a physical IKEA Family card, as the program transitioned to a fully digital experience.
- Login to your IKEA Family account here to view your IKEA Family Card.
- IKEA Family Cards may also be added to an Apple Wallet or Google Pay.
- If you are opted into receiving emails from us, you'll find your IKEA Family card at the bottom of each IKEA Family email.
- A screenshot of the Family Card is valid.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing and hard to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing and hard to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
The easiest way to use your IKEA Family card is to store a digital version in the IKEA app. You can then use this when making purchases both online and in any IKEA store by scanning it in the checkout.
Read moreYes, IKEA does have a lost and found service at our stores.
Read moreUnfortunately, if you have lost your IKEA Gift card or someone else has used it without your permission, we cannot block or replace it.
Read moreIf you accidentally break your product and have scanned your IKEA Family loyalty card, you can bring your product back to an IKEA store within 14 days from the date of purchase to receive a replacement.
Read moreYes! We now offer our loyal customers the possibility to use IKEA Family card for online shopping and also via the shoppable app. You can sign up and join the IKEA Family loyalty program or sign-in to your account to access member-only discounts offered in the app. You can also access your card in the app for use while shopping in-store.
Read moreReceipts are necessary for refunds back to original payment method. However, other options are available.
Read more