How can I track my order?
Checking the status of your order is fast and simple.
You can check the status of your order here.
Alternatively, please contact us by phone or chat to speak with a co-worker.
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Yes, customers are now able to track their order in the shoppable app.
Read moreDepending on where the spare part is shipped from, it can take up to 5 business days for smaller spare parts, like screws and dowels, to be delivered. For larger spare parts like a table leg, it can take up to 3 weeks. If you've received a confirmation email, there may be a tracking link which will take you to the order status page.
Read morePlans change — you can update your delivery date on the Track & Manage Your Order page. If the option isn’t available, your order has already been processed. Please contact us for help.
Read morePlease check your email inbox to see if you have received your order confirmation. Make sure you also check the Junk/Spam folder.
Read moreDelivery lead times vary depending on the size of your order and the location.
Read more