How will I get notified when my Doorstep delivery has been delivered?
Customers will receive an email/SMS notification on the day of the expected delivery, and once the delivery has been completed.
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To use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'Doorstep Delivery' option. Provide accurate delivery details and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access to your doorstep. If you notice any issues (such as missing or damaged items), please contact IKEA customer support immediately.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect. Home Delivery includes 'Doorstep' and 'In-Home' options. Parcel Delivery is ideal for smaller items through post, and Click & Collect allows you to pick up your order from an IKEA store or Pick-up location. Lastly, in certain areas we offer Curbside Delivery.
Read moreThis delivery option is best if you prefer the flexibility of not committing to an in-home service, as these orders are delivered to the front door of your home or building/foyer if you live in apartment. 'Authority to Leave' is automatically applied to your order, meaning the delivery driver will leave your order in a safe and secure location if you’re not at home.
Read moreDelivery lead times vary depending on the size of your order and the location.
Read moreTo make sure larger deliveries are comfortably delivered to your door, we provide delivery service by truck. If you are buying online, you'll get options during check-out. If you visit a store, please go to the customer service area.
Read moreParcel deliveries are a great way to have all your smaller items delivered right to your home or office.
Read more