Can I change the delivery address of my order?
You may be able to change your delivery address, depending on the status of your order. Once your details have been transmitted to our delivery service, it is no longer possible to make changes.
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IKEA Belgium offers parcel delivery to your home or pick-up point from €5.99, delivery to your home for larger orders from €39.90, delivery to the room of your choice for heavy furniture from €110, as well as an express option available depending on the store, delivered in about 24 hours. You can also use the Click & Collect service to pick up your order in-store or in our IKEA lockers.
Read moreFor some items that are not too heavy. You order online, choose "Delivery by parcel", and receive your order within 3 working days with a tracking link. Packages are delivered to your address or to a safe place, even when you're away. If you have a missing or damaged item, please contact IKEA Customer Service.
Read moreDelivery to the room of your choice allows you to receive your items directly inside your home, on the ground floor or upstairs. Prices start at €110, calculated according to the total weight of the order, with an estimated delay of 1 to 5 days and a time slot of 6 hours. The driver places the items in the chosen room, after checking that there is access and that an adult is present. A practical and comprehensive service, available in Belgium online and in-store.
Read moreDelivery "Delivery to front door of your house or building" allows you to receive your items directly in front of your house or in the entrance hall. Fees are automatically calculated based on weight, value and address. You choose the delivery date and receive a confirmation email and SMS. On the day of delivery, make sure that an adult is present and that access is clear. In case of damage or missing items, report it to the driver immediately and contact IKEA customer service.
Read moreThe "Delivery to your front door" delivery is a practical and economical option: your order is dropped off in front of your home or in the entrance hall of your building.
Read moreParcel delivery is ideal for small orders of light and space-saving items, with a maximum weight of 30 kg. It offers the flexibility to receive your products at home or at a Bpost point, with fast and predictable turnaround times. Even if you are away, your parcel is taken care of and redirected if necessary. You can track your order easily via the IKEA portal or Bpost tracking, and return your items simply by registering the return online and dropping off the package at a Bpost point or in-store.
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